Last updated: [15 July 2026]
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and [CARTZENO OPC PRIVATE LIMITED] (“Company,” “we,” “us,” or “our”), concerning your access to and use of the https://cart-zeno.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in India and have our registered office at [Smt.rina Devi, W/o Ruman, Ram Krishna Nagar Purvi, New Jaganpura, Patna, Sampatchak, Bihar, India, 800027]. By accessing the Site, you agree that you have read, understood, and agreed to be bound by all of these Terms of Use. If you do not agree with these terms, you are expressly prohibited from using the Site and must discontinue use immediately.
We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you to changes by updating the “Last Updated” date. Your continued use of the Site after any revised Terms are posted constitutes acceptance of those changes.
The Site is intended for users who are at least 13 years of age. Users who are minors in their jurisdiction (generally under 18) must have the permission of, and be supervised by, a parent or guardian to use the Site.
Unless otherwise indicated, the Site is our proprietary property, and all source code, databases, functionality, software, designs, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us and are protected by copyright, trademark, and other intellectual property laws. The Content and Marks are provided “AS IS” for your information and personal, non-commercial use only. No part of the Site or its Content may be copied, reproduced, republished, uploaded, sold, or otherwise exploited for any commercial purpose without our express prior written permission.
By using the Site, you represent and warrant that: all registration information you submit is true, accurate, current, and complete; you will maintain and promptly update such information; you have the legal capacity to agree to these Terms; you are not under the age of 13; you will not access the Site through automated or non-human means; you will not use the Site for any illegal or unauthorized purpose; and your use will not violate any applicable law or regulation. If any information you provide is untrue, inaccurate, or incomplete, we may suspend or terminate your account.
You may be required to register with the Site. You agree to keep your password confidential and are responsible for all activity under your account. We reserve the right to remove or change a username that we determine, in our sole discretion, to be inappropriate or objectionable.
All products and services (including recharges, bill payments, card printing, and related services) are subject to availability. We reserve the right to discontinue any product or service at any time, and prices are subject to change without notice.
We accept the following forms of payment:
You agree to provide current, complete, and accurate purchase and account information for all transactions and to promptly update such information as needed. All payments shall be in INR. We may change prices at any time and reserve the right to correct any pricing errors, even after payment has been requested or received.
We reserve the right to refuse, limit, or cancel any order placed through the Site at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors.
Please review our Refund Policy posted on the Site prior to making any purchase.
You may not access or use the Site for any purpose other than that for which we make it available. As a user, you agree not to:
You agree that we may access, store, process, and use any information and personal data you provide in accordance with our Privacy Policy. By submitting suggestions or feedback about the Site, you agree that we may use and share that feedback for any purpose without compensation to you.
If we provide areas on the Site for reviews or ratings, your reviews must be based on firsthand experience, must not contain offensive, abusive, or discriminatory language, must not reference illegal activity, and must not contain false or misleading statements. We may accept, reject, or remove reviews at our sole discretion.
If you access our Services via a mobile application, we grant you a revocable, non-exclusive, non-transferable, limited licence to install and use the application on devices you own or control, strictly per these Terms. You shall not decompile, reverse engineer, modify, or use the application for any purpose other than that for which it is intended, and you shall not remove any proprietary notices from it.
Any questions, comments, suggestions, or other information you provide regarding the Site (“Submissions”) are non-confidential and become our property, and we may use them for any lawful purpose without acknowledgment or compensation to you.
The Site may contain links to third-party websites or content that we do not investigate, monitor, or endorse. We are not responsible for the accuracy, content, or privacy practices of any third-party website. If you access a third-party website through our Site, you do so at your own risk and should review that site’s own terms and privacy policy.
We reserve the right, but not the obligation, to monitor the Site for violations of these Terms, take appropriate legal action against violators, restrict or disable access to any content, and otherwise manage the Site to protect our rights and ensure its proper functioning.
We care about data privacy and security. Please review our Privacy Policy. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. The Site is hosted in India, and by using it you consent to your data being transferred to and processed in India.
These Terms remain in effect while you use the Site. We reserve the right, without notice or liability, to deny access to or terminate your account for any reason, including breach of these Terms. If terminated, you are prohibited from creating a new account under your name or any other name.
We reserve the right to change, modify, or remove the contents of the Site at any time without notice, and we cannot guarantee the Site will be available at all times. We are not liable for any loss or inconvenience resulting from downtime or discontinuance of the Site.
These Terms are governed by the laws of India. [CARTZENO OPC PRIVATE LIMITED] and you irrevocably consent that the courts of India shall have exclusive jurisdiction to resolve any dispute arising in connection with these Terms.
You agree to submit all disputes related to these Terms or your use of the Site to the jurisdiction of the courts of India.
The Site may contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, or availability. We reserve the right to correct such errors and update information at any time without prior notice.
The Site is provided on an “as-is” and “as-available” basis. Your use of the Site is at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, and make no representations about the accuracy or completeness of the Site’s content. We are not responsible for errors or inaccuracies in content, unauthorized access to our servers, interruptions in transmission, or any bugs or viruses transmitted through the Site.
In no event will we or our directors, employees, or agents be liable to you for any direct, indirect, consequential, incidental, or punitive damages, including lost profit or lost data, arising from your use of the Site.
You agree to defend, indemnify, and hold us harmless, including our affiliates, officers, and employees, from any claim or demand arising out of your use of the Site, breach of these Terms, or violation of any third party’s rights.
We will maintain certain data you transmit to the Site for managing its performance. Although we perform routine backups, you are solely responsible for data you transmit, and we have no liability for any loss or corruption of such data.
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that electronic signatures, contracts, and records satisfy any legal requirement that such communications be in writing.
These Terms, along with any policies posted on the Site, constitute the entire agreement between you and us. Our failure to enforce any right or provision shall not be deemed a waiver. If any provision is found unlawful or unenforceable, it shall be severed without affecting the remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Terms.
To resolve a complaint regarding the Site, or for further information, please contact us at:
[CARTZENO OPC PRIVATE LIMITED]
[Smt.rina Devi, W/o Ruman, Ram Krishna Nagar Purvi, New Jaganpura, Patna, Sampatchak, Bihar, India,]
[Patna, Bihar, PIN -800027]
India
Email – [cartzeno.in@gmail.com]
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